Shipping policy
Shipping cost
- Chourmas ships free of charge anywhere in Vietnam. Listed prices already include delivery, so you pay the courier nothing beyond the order value.
- This applies to every province, city and rural area alike.
Delivery time
- We confirm every order by phone within a few hours. Orders placed at night are confirmed the following morning.
- Once confirmed, the parcel is dispatched within 24 working hours.
- Estimated delivery: 2 to 3 days to major cities, 3 to 5 days elsewhere.
- A few molds state their own lead time on the product page. In that case the wait is added to the delivery time.
Courier
- Chourmas ships through express couriers offering cash on delivery.
- You will receive the courier's phone number before the parcel arrives.
Receiving and paying
- Chourmas never asks for an advance bank transfer of any kind.
- You may open and inspect the parcel before paying the courier.
- If the goods do not match the description on this website, you may refuse the parcel and owe nothing.
For any question about this policy, please contact Chourmas at 0377497286 (call or Zalo).